/* style/resources-ae888-customer-service-response-support-experience.css */
.page-resources-ae888-customer-service-response-support-experience {
    font-family: 'Arial', sans-serif;
    color: #E0E0E0; /* Light gray for text on dark background */
    background-color: #0A192F;
    line-height: 1.6;
}

.page-resources-ae888-customer-service-response-support-experience a {
    color: #FFD700;
    text-decoration: none;
}

.page-resources-ae888-customer-service-response-support-experience a:hover {
    text-decoration: underline;
}

.page-resources-ae888-customer-service-response-support-experience__container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Hero Section */
.page-resources-ae888-customer-service-response-support-experience__hero {
    background: linear-gradient(135deg, #0A192F 0%, #1A3A60 100%);
    color: #FFFFFF;
    padding: 80px 0;
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    min-height: 500px;
    position: relative;
    overflow: hidden;
}

.page-resources-ae888-customer-service-response-support-experience__hero-image-wrapper {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 0;
    opacity: 0.15;
    background-image: url('[IMAGE:customer_service_hero]');
    background-size: cover;
    background-position: center;
    filter: grayscale(100%);
}

.page-resources-ae888-customer-service-response-support-experience__hero-image {
    display: none; /* Hide actual img tag, use background image for effect */
}

.page-resources-ae888-customer-service-response-support-experience__hero-content {
    position: relative;
    z-index: 1;
    max-width: 800px;
}

.page-resources-ae888-customer-service-response-support-experience__hero-title {
    font-size: 3.5em;
    margin-bottom: 20px;
    color: #FFD700;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.5);
}

.page-resources-ae888-customer-service-response-support-experience__hero-description {
    font-size: 1.3em;
    margin-bottom: 40px;
    color: #E0E0E0;
}

.page-resources-ae888-customer-service-response-support-experience__btn {
    display: inline-block;
    padding: 15px 30px;
    border-radius: 8px;
    font-size: 1.1em;
    font-weight: bold;
    text-transform: uppercase;
    transition: background-color 0.3s ease, transform 0.3s ease;
    text-decoration: none;
    cursor: pointer;
}

.page-resources-ae888-customer-service-response-support-experience__btn--primary {
    background-color: #FFD700;
    color: #0A192F;
    border: 2px solid #FFD700;
}

.page-resources-ae888-customer-service-response-support-experience__btn--primary:hover {
    background-color: #e6c200;
    transform: translateY(-3px);
}

.page-resources-ae888-customer-service-response-support-experience__btn--secondary {
    background-color: transparent;
    color: #FFD700;
    border: 2px solid #FFD700;
    margin-left: 20px;
}

.page-resources-ae888-customer-service-response-support-experience__btn--secondary:hover {
    background-color: #FFD700;
    color: #0A192F;
    transform: translateY(-3px);
}

/* General Section Styling */
.page-resources-ae888-customer-service-response-support-experience__section {
    padding: 60px 0;
    text-align: left;
}

.page-resources-ae888-customer-service-response-support-experience__section:nth-of-type(even) {
    background-color: #1A2A40;
}

.page-resources-ae888-customer-service-response-support-experience__section-title {
    font-size: 2.5em;
    color: #FFD700;
    text-align: center;
    margin-bottom: 40px;
    position: relative;
    padding-bottom: 15px;
}

.page-resources-ae888-customer-service-response-support-experience__section-title::after {
    content: '';
    position: absolute;
    left: 50%;
    bottom: 0;
    transform: translateX(-50%);
    width: 80px;
    height: 4px;
    background-color: #FFD700;
    border-radius: 2px;
}

.page-resources-ae888-customer-service-response-support-experience__sub-title {
    font-size: 1.8em;
    color: #FFD700;
    margin-bottom: 20px;
}

.page-resources-ae888-customer-service-response-support-experience p {
    font-size: 1.1em;
    margin-bottom: 1em;
    color: #E0E0E0;
}

.page-resources-ae888-customer-service-response-support-experience strong {
    color: #FFD700;
}

/* Grid for Response Speed */
.page-resources-ae888-customer-service-response-support-experience__grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
    text-align: center;
}

.page-resources-ae888-customer-service-response-support-experience__grid-item {
    background-color: #1A2A40;
    padding: 30px;
    border-radius: 10px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.2);
    transition: transform 0.3s ease;
    border: 1px solid #FFD70020;
}

.page-resources-ae888-customer-service-response-support-experience__grid-item:hover {
    transform: translateY(-10px);
    background-color: #2A3A50;
}

.page-resources-ae888-customer-service-response-support-experience__icon {
    width: 60px;
    height: 60px;
    margin-bottom: 20px;
    filter: invert(80%) sepia(100%) saturate(700%) hue-rotate(0deg) brightness(100%) contrast(100%); /* Gold color for icons */
}

.page-resources-ae888-customer-service-response-support-experience__item-title {
    font-size: 1.5em;
    color: #FFD700;
    margin-bottom: 15px;
}

/* Content Block with Image */
.page-resources-ae888-customer-service-response-support-experience__content-block {
    display: flex;
    align-items: center;
    gap: 40px;
    margin-bottom: 40px;
    flex-wrap: wrap;
}

.page-resources-ae888-customer-service-response-support-experience__content-block--reversed {
    flex-direction: row-reverse;
}

.page-resources-ae888-customer-service-response-support-experience__content-image {
    width: 100%;
    max-width: 500px;
    border-radius: 10px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
    flex-shrink: 0;
}

.page-resources-ae888-customer-service-response-support-experience__content-image--left {
    margin-right: auto;
}

.page-resources-ae888-customer-service-response-support-experience__content-image--right {
    margin-left: auto;
}

.page-resources-ae888-customer-service-response-support-experience__text-content {
    flex-grow: 1;
}

/* Lists */
.page-resources-ae888-customer-service-response-support-experience__list,
.page-resources-ae888-customer-service-response-support-experience__list-features {
    list-style: none;
    padding-left: 0;
    margin-bottom: 20px;
}

.page-resources-ae888-customer-service-response-support-experience__list li,
.page-resources-ae888-customer-service-response-support-experience__list-features li {
    position: relative;
    padding-left: 30px;
    margin-bottom: 10px;
    font-size: 1.1em;
    color: #E0E0E0;
}

.page-resources-ae888-customer-service-response-support-experience__list li::before,
.page-resources-ae888-customer-service-response-support-experience__list-features li::before {
    content: '✔'; /* Checkmark icon */
    color: #FFD700;
    position: absolute;
    left: 0;
    font-weight: bold;
}

/* CTA Buttons */
.page-resources-ae888-customer-service-response-support-experience__cta-buttons {
    text-align: center;
    margin-top: 50px;
}

/* FAQ Section */
.page-resources-ae888-customer-service-response-support-experience__faq-item {
    background-color: #1A2A40;
    border: 1px solid #FFD70020;
    border-radius: 8px;
    margin-bottom: 15px;
    padding: 20px;
}

.page-resources-ae888-customer-service-response-support-experience__faq-question {
    font-size: 1.3em;
    color: #FFD700;
    margin-bottom: 10px;
    cursor: pointer;
}

.page-resources-ae888-customer-service-response-support-experience__faq-answer {
    font-size: 1.05em;
    color: #E0E0E0;
    display: block;
    padding-top: 10px;
    border-top: 1px solid #FFD70010;
}

/* Responsive Design */
@media (max-width: 992px) {
    .page-resources-ae888-customer-service-response-support-experience__hero-title {
        font-size: 2.8em;
    }
    .page-resources-ae888-customer-service-response-support-experience__hero-description {
        font-size: 1.1em;
    }
    .page-resources-ae888-customer-service-response-support-experience__section-title {
        font-size: 2em;
    }
    .page-resources-ae888-customer-service-response-support-experience__grid {
        grid-template-columns: 1fr;
    }
    .page-resources-ae888-customer-service-response-support-experience__content-block {
        flex-direction: column;
        text-align: center;
    }
    .page-resources-ae888-customer-service-response-support-experience__content-block--reversed {
        flex-direction: column;
    }
    .page-resources-ae888-customer-service-response-support-experience__content-image--left,
    .page-resources-ae888-customer-service-response-support-experience__content-image--right {
        margin-left: auto;
        margin-right: auto;
    }
    .page-resources-ae888-customer-service-response-support-experience__btn--secondary {
        margin-left: 0;
        margin-top: 15px;
    }
}

@media (max-width: 576px) {
    .page-resources-ae888-customer-service-response-support-experience__hero-title {
        font-size: 2em;
    }
    .page-resources-ae888-customer-service-response-support-experience__hero-description {
        font-size: 1em;
    }
    .page-resources-ae888-customer-service-response-support-experience__btn {
        padding: 12px 20px;
        font-size: 1em;
    }
    .page-resources-ae888-customer-service-response-support-experience__section-title {
        font-size: 1.8em;
    }
    .page-resources-ae888-customer-service-response-support-experience__sub-title {
        font-size: 1.5em;
    }
    .page-resources-ae888-customer-service-response-support-experience p,
    .page-resources-ae888-customer-service-response-support-experience__list li,
    .page-resources-ae888-customer-service-response-support-experience__list-features li,
    .page-resources-ae888-customer-service-response-support-experience__faq-answer {
        font-size: 0.95em;
    }
}